Frequently asked questions(FAQ)
Can I change my order?
Do I have to pay for cutting dies or printing plates?
How do I place an order?
How can I confirm that my order went to print?
What’s the typical turn-around time?
What’s the minimum order quantity?
More pricing & quantity info here
Where are you located?
What is batch processing?
What methods of payment are accepted?
Can I ship directly with your boxes?
Do you accept international orders?
Do you offer rush/expedited shipping?
How long will it take to receive my order?
Once your order is ready to be shipped, we will receive an email with an update!
Local 1-3 Days
Out Of State 5-10 Days
Sea 3-5 Weeks
Air 1-2 Weeks
How much does shipping cost?
Can I see a proof of my design?
Can I print multiple colors and full-bleed?
Can I request a special font, move my logo around, or anything in particular?
Can I customize how my text/logo are positioned on the box?
Can I create my own artwork?
How do I print on the inside of the box?
How many colors can I use?
How do I leave notes or special instructions?
What resolution should my artwork be when uploading?
Where will my graphics show up on the packaging?
Our digital proofs will show you where the graphics will be on a flat layout of your box.
Can I customize the size of the packaging?
Can you make foam or cardboard inserts to go inside the box?